Privacy Policy
Last updated: 21st May 2026
Who We Are
Bradan Lodges is a group of luxury self-catering lodges operating in Scotland. The business is operated by Bradan Lodges, a VAT partnership. Each lodge is individually owned but bookings are managed centrally under the Bradan Lodges trading name.
For the purposes of UK GDPR, Bradan Lodges is the Data Controller.
Contact:
Julia Timpson julia@bradanlodges.com Bradan Lodges, Kilmichael Glen, Lochgilphead, PA31 8QL
What Data We Collect
We may collect:
- Name
- Email address
- Telephone number
- Postal address
- Booking details
- Stay history
- Special occasion information (e.g. anniversaries)
- Pet details (e.g. dog names)
- Payment information (processed securely via third-party providers)
How We Collect Your Data
We collect data when you:
- Make a booking
- Enquire about a stay
- Subscribe to our mailing list
- Communicate with us
- Visit our website
- Bookings are processed via Eviivo who acts as our data processor.
Lawful Basis for Processing
We process personal data under:
- Contract (to manage your booking)
- Legitimate interest (business administration)
- Consent (for marketing communications)
Marketing Communications
We may send you updates and exclusive offers regarding our lodges if you:
Explicitly opted in via our website subscription process, or
Are a past guest (or made a booking inquiry), where we communicate under Legitimate Interests to offer you similar stays, provided you didn’t opt out at the time of booking.
You can unsubscribe at any time using the link in the footer of our emails.
Marketing emails are managed via Mailchimp, who acts as our data processor.
Data Sharing
We may share necessary data with:
- Payment processors
- Cleaning and maintenance providers
- Professional advisers
- Software providers including Eviivo and Mail Chimp
We do not sell your data.
Data Retention
Booking data is retained for legal and accounting requirements.
Marketing data is retained until you unsubscribe.
Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Restrict processing
- Withdraw consent
You may contact us at julia@bradanlodges.com
Complaints
If you are unhappy with how we handle your data, you may contact the Information Commissioner’s Office (ICO).